Terms & Conditions

Introduction

Welcome to Pinup Casino. These terms and conditions ("Terms") govern the use of the Pinup Casino website and all related services. By registering on our platform or using any of our services, you are deemed to have accepted these Terms.

Pinup Casino is an internationally licensed online gaming platform dedicated to delivering the highest quality entertainment for Bangladeshi players. We place transparency and fairness at the core of everything we do.

Pinup Casino reserves the right to modify these Terms at any time. Continued use of the platform after any changes constitutes your acceptance of the updated Terms.

Account & Registration

Eligibility

You must be 18 years of age or older to open an account at Pinup Casino. Account registration by minors is strictly prohibited. All information provided during registration must be accurate, complete, and your own.

One Account Policy

Each person is allowed to open only one account. If multiple accounts are found under the same individual, all accounts will be closed and any accumulated bonuses will be forfeited.

KYC Verification

Pinup Casino may conduct identity verification (KYC) at any time to ensure security. The following documents may be required:

• National ID (NID) or Passport
• Proof of current address (utility bill or bank statement)
• Proof of payment method ownership

Pinup Casino reserves the right to withhold withdrawals until KYC verification is complete.

Account Security

You are responsible for keeping your account password and login credentials confidential. Do not share your account with anyone. If you suspect unauthorized access, contact our support team immediately.

Bonuses & Promotions

Pinup Casino offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

Wagering Requirements

All bonuses must meet the specified wagering requirements before withdrawal. Typically, you are required to wager 30x to 50x the bonus amount. Full terms are listed on each individual offer page.

Bonus Validity

• Welcome bonus: must be used within 30 days of activation.
• Free Spins: Must be used within 7 days of being issued.
• Reload Bonus: The validity period is stated separately for each offer.

Bonus Cancellation

Pinup casino reserves the right to cancel bonuses in any case of misuse or fraudulent activity. pinup Casino's decision on all bonus-related matters is final.

Payments & Withdrawals

Deposit

Deposits at Pinup Casino can be made via bKash, Nagad, Rocket, credit/debit cards, and cryptocurrency. All deposits are generally credited to your account instantly.

Minimum & Maximum Limits

• Minimum deposit: BDT 500
• Minimum withdrawal: BDT 1,000
• Maximum daily withdrawal: BDT 100,000 (may vary by VIP level)

Withdrawal Process

Withdrawal requests are generally processed within 24 hours. Delays may occur if KYC verification is incomplete. The withdrawal method must match the deposit method used.

Currency Conversion

Transactions can be made in BDT. For transactions in other currencies, the prevailing exchange rate will apply and a small conversion fee may be charged.

Responsible Gaming

Pinup Casino takes responsible gaming seriously. Enjoy gaming as entertainment, not as a habit you can't control. Our platform offers a range of self-regulation tools to help you maintain healthy gaming habits.

Self-Limit Settings

• Set daily, weekly, or monthly deposit limits.
• Set betting limits to avoid overspending.
• Take a break for a set period (cooldown period).
• Permanent account closure (self-exclusion) is available if needed.

Signs You May Need Help

If you feel that gaming is negatively affecting your daily life, family, or finances, seek help promptly. For more information, visit our Responsible Play Read the page.

Prohibited Activities

The following activities are strictly prohibited at Pinup Casino and will result in immediate account closure:

• Money laundering or transactions involving illegal funds
• Use of fraudulent software or bots
• Colluding with other players to collect bonuses
• Operating multiple accounts under the same identity
• Registering using a false identity or fraudulent documents
• Attempting to compromise the platform's security systems
• Harassment or abuse of other users

Privacy & Data Protection

Pinup Casino is committed to protecting your personal information. Any data we collect is used solely for service delivery, identity verification, and compliance with legal obligations.

We do not sell your personal information to third parties without your consent. However, we may be required to share data in response to a valid request from legal authorities. To read our full privacy policy, Privacy Policy Go to page.

Dispute Resolution

For any dispute or complaint, please contact our customer support team first. We are always committed to resolving issues quickly and fairly.

Dispute Resolution

• Step 1: Contact the support team via live chat or email.
• Step 2: If not resolved within 48 hours, escalate to the manager level.
• Step 3: If unresolved, seek assistance from an independent dispute resolution body.

In any dispute regarding game outcomes, the technical logs and records of Pinup Casino shall serve as the final and binding evidence.

Right to Modify Terms

Pinup Casino reserves the right to modify, update, or cancel these terms and conditions at any time. For significant changes, registered users will be notified by email or via an on-platform announcement.

Continued use of the platform after any changes are made will be taken as your acceptance of the updated Terms. We recommend visiting this page regularly to stay informed.

Get in Touch

Feel free to contact us with any questions or comments regarding these terms and conditions.

• Email: [email protected]
• Live Chat: Log in to the platform and click the chat icon
• Support Hours: 24 hours a day, 7 days a week